Turn your phone into a revenue-generating machine.
- Set call-handling instructions from the Ruby app, website portal, or the Customer Happiness team.
- Our live receptionists impress your callers—screening, transferring, taking messages, and providing customized business information.
- You receive calls when you want to, return calls when you’re ready, and stay up to date with messages and transcribed voicemails.
- Send texts or call customers directly from the Ruby app!
A phone answering service that does more than answer your phone.
The secret to rising above the competition? Next level customer service.
Ensure your callers always reach a friendly customer service expert with Ruby’s live virtual receptionists!
INCREASE IN SALES INQUIRIES
Never miss an opportunity to win a new customer with our live answering service.
MONTHLY TIME SAVED FOR PRODUCTIVE WORK
Manage call handling on-the-go with the Ruby app and you’re free to work from wherever, whenever.
INCREASE IN CUSTOMER SATISFACTION
Ruby never takes a day off. Make your customers feel valued with friendly call answering and customized greetings.
Discover the Power of Personal Connections
75% of organizations believe they’re customer-centric, but only 30% of consumers agree. Are you alienating or impressing your audience? Download our free guide to start increasing your revenue with the power of personal connections!
Get the Guide
Turn Callers into Customers
with Ruby's Live Virtual Receptionist Service
IMPRESS CUSTOMERS WITH 100% LIVE
BUSINESS-HOUR CALL ANSWERING
GET EXTENDED COVERAGE 5AM-9PM PST
M-F & 6AM-6PM ON WEEKENDS
DITCH THE EXTRA PHONE BILL
WITH A RUBY HOSTED PHONE NUMBER
TAILOR CALL-HANDLING TO FIT
YOUR CHANGING NEEDS
TAKE CONTROL OF YOUR DAY WITH
SCHEDULING AND OUTBOUND CALLING
STAY INFORMED WITH REAL-TIME
UPDATES AND NOTIFICATIONS
Manage Your Virtual Receptionist Service with the Ruby App
Download the Ruby app for Android and iPhone to:
- Choose when you want to receive calls or messages
- Change your call-handling instructions
- Update your availability
- Check messages on-the-go
- Return calls & texts with your business number
- Sync your contacts and calendar
Ruby can host your business number or provide one for you!
Win Business from the First “Hello”
If you could increase sales inquiries, would you? Missed calls are missed opportunities and Ruby’s team of friendly, live virtual receptionists are here to help you capture them. In fact, we’ve helped our customers gain a 20% increase in sales inquiries and customer satisfaction. Find out how in our Ruby Receptionist overview!
Get the Brief
What Happy Customers Are Saying
10,000+ small businesses choose Ruby to delight their customers
“I am so very happy with Ruby Receptionists! Regardless of who answers the phone, I know my customers are hearing a friendly, upbeat, professional voice on the other end. The system is seamless, and I never cease to be amazed at the attention to detail paid by each receptionist. Best of all, they add little touches of WOW here and there that make each experience with Ruby Receptionists a red-carpet ride from beginning to end.”
Red-Carpet Learning Systems
“They are absolutely AWESOME! We love them. I have tested out a number of receptionist services and Ruby is hands-down the best I have ever seen. We started receiving compliments from our clients the first week we signed up. You will love them.”
“Ruby’s extended hours translated into a boom for my business. I did not realize how many potential clients moved on to someone else when they got my after-hours voicemail. Now with Ruby on the line, even if I cannot pick up, many more potential clients are sticking around to become actual clients.”
Diane C. Haar
Hawaii Disability Legal Services, LLC
“We are genuinely happy with all aspects of working with Ruby Receptionists! The extended hours helps us to present a professional image to our customer base when outside of our normal business hours, even weekends.”
Blind Corners & Curves
“I love Ruby! They make me look good, keep costs in check, and always respond promptly. You just cannot replace the value of a live, professional person to answer your calls, especially if you’re in a high-touch service business, and with Ruby, you don’t have to.”
Molinar and Co Financial Advocates
“Ruby is professional and our callers have no idea the receptionist isn’t sitting behind a desk in our office. I can call Ruby and let them know I will be in a meeting at a specific time and to let my callers know when I will begin returning calls. And, I can change those instructions throughout the day. Our Realtor Sales Associates are not required to be receptionists when they are in the office working. Ruby is wonderful to work with!”
Campbell Due Real Estate