Virtual Receptionist
& Answering Service

“Ruby is an easy way for us to maintain great relationships with customers.”
Nathan Schmitt
MaxDaddy

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We Make Impressing Your Callers Easy

  • Set call-answering instructions from the app, website, or by calling Ruby!
  • Our live virtual receptionists impress your callers—screening, transferring, taking messages, and more.
  • You receive the calls you want, return calls when you’re ready, and stay up to date with messages!
  • Call or text your customers back directly from your app.

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A Phone Answering Service
That Does More Than Answer Your Phone

100% Live Call Answering

ENGAGE CUSTOMERS WITH 100% LIVE
BUSINESS-HOUR CALL ANSWERING

Weekend Call Answering

GET COVERAGE 5AM-9PM PST
M-F & 6AM-6PM ON WEEKENDS

Phone Number Hosting

ELIMINATE THE EXTRA PHONE BILL
WITH A RUBY HOSTED PHONE NUMBER

Tailored Call-Answering

TAILOR CALL-HANDLING TO SUIT
YOUR EVOLVING NEEDS

Outbound Calling

TAKE CONTROL OF YOUR DAY WITH
SCHEDULING AND OUTBOUND CALLING

Give Us a Call: 866-611-7829

Chat and Notifications

STAY INFORMED WITH REAL-TIME
UPDATES AND NOTIFICATIONS

Turn Callers into Customers with Ruby's
Live Virtual Receptionist Service

Why send callers to your competitors when you could send them to Ruby?
Ensure your prospects always reach a friendly customer service expert with our live virtual receptionist and phone answering service!

20%+


BOOST IN POTENTIAL NEW BUSINESS
Never miss an opportunity to win a new customer with our live US-based virtual receptionist service.

10hrs


OF DISTRACTION FREE TIME REGAINED
With friendly receptionists, custom call answering, and Ruby’s app, you’re free to step away from the phone!

10%+


INCREASE IN HAPPY CUSTOMERS
Ruby puts the front desk in your pocket⁠—delighting callers and building loyalty with your customers!

*Reported by a majority of respondents to Ruby’s February 2019 customer survey

See the Impact of Virtual Receptionists on Your Bottom Line

Every time you send a potential new customer to voicemail, you risk losing not just their business, but all of the business they may have referred to you over time. Discover the ROI of answered phone calls with our ROI calculator!


Show Me My ROI

We’re Ruby,
We’re Here to Help

The Ruby app for Android and iPhone empowers you to:

  • Let your receptionists know when you’re available
  • Hold calls when you’re busy
  • Choose where and when to forward calls
  • Change call handling instructions
  • Check your messages and voicemails
  • Text or call from your business number

Ruby can host your business number or provide one for you!


Learn More
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Missed Calls are Missed Opportunities

Download our ebook to learn just how Ruby’s virtual receptionist services can transform your business.

Get the Guide

What Happy Customers Are Saying

10,000+ small businesses choose Ruby to delight their customers

“I am so very happy with Ruby Receptionists! Regardless of who answers the phone, I know my customers are hearing a friendly, upbeat, professional voice on the other end. The system is seamless, and I never cease to be amazed at the attention to detail paid by each receptionist. Best of all, they add little touches of WOW here and there that make each experience with Ruby Receptionists a red-carpet ride from beginning to end.”

Donna Cutting

Red-Carpet Learning Systems

“They are absolutely AWESOME! We love them. I have tested out a number of receptionist services and Ruby is hands-down the best I have ever seen. We started receiving compliments from our clients the first week we signed up. You will love them.”

Michael Reynolds

SpinWeb

“Ruby’s extended hours translated into a boom for my business. I did not realize how many potential clients moved on to someone else when they got my after-hours voicemail. Now with Ruby on the line, even if I cannot pick up, many more potential clients are sticking around to become actual clients.”

Diane C. Haar

Hawaii Disability Legal Services, LLC

“We are genuinely happy with all aspects of working with Ruby Receptionists! The extended hours helps us to present a professional image to our customer base when outside of our normal business hours, even weekends.”

Brian Workman

Blind Corners & Curves

“I love Ruby! They make me look good, keep costs in check, and always respond promptly. You just cannot replace the value of a live, professional person to answer your calls, especially if you’re in a high-touch service business, and with Ruby, you don’t have to.”

Frank Molinar

Molinar and Co Financial Advocates

“Ruby is professional and our callers have no idea the receptionist isn’t sitting behind a desk in our office. I can call Ruby and let them know I will be in a meeting at a specific time and to let my callers know when I will begin returning calls. And, I can change those instructions throughout the day. Our Realtor Sales Associates are not required to be receptionists when they are in the office working. Ruby is wonderful to work with!”

Connie Campbell

Campbell Due Real Estate

Plus, you can customize your caller’s experience with the perfect hold music. Select one of our seven professional-level hold music options, or provide your own!

Get The Details

Give us a call!