Success Stories From
Happy Customers

Hear from those who matter most why 10,000+ small businesses choose Ruby to represent their company.

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At Ruby, We Treat Your Customers & Business Like Our Own

From small roofing companies to solo attorneys, marketing firms, and financial services professionals, we act as the ambassador of first impressions for over 10,000 small businesses. Our customers come from a variety of industries, each with their own unique goals and needs, but they all have one thing in common–a dedication to incredible customer experiences!

Entrepreneurs Choose Ruby to Take Their
Business to the Next Level


What Happy Customers Are Saying

10,000+ small businesses choose Ruby to delight their customers

"Ruby helps free up tons of time for me and my team—while maintaining a personal touch. I can say Ruby has really revolutionized the way my company works."

Daniel Dorato

Vector Media

"As a large doggie daycare we are constantly on the go. Thanks to Ruby and their extended hours, we have a live human answering our phones and we regularly have clients ask 'Who is the new employee I spoke to on the phone?' Thanks Ruby - we give it two paws up!!"

Amy Parsons

Canine Creature Comforts

"We’ve been Ruby fans for years now and they provide outstanding service. Having a live voice on the phone is critical to taking care of our clients and showing them we care."

Andrew Parker

Freeman Tax Law

"Ruby has helped our company reach the next level. Repurpose your current phone answering person and hire Ruby. We did, and for our firm its made all the difference."

Anson Thompson

The Thompson Group

"Ruby's service has helped elevate the presentation of my company and I fully recommend them to any small business looking for a top notch front-end experience."

Chad Higgins

Time Music Agency

"As a life-long techie, I knew I wanted to leverage technology to maximize my practice while minimizing my workload. Ruby’s mobile app grants me the ability to work from anywhere, anytime as it places Ruby at my fingertips-literally."

Neil Tyra

The Tyra Law Firm

"Ruby is humans caring about humans, when I thought I was only hiring someone to answer my phones."

Megan Thornton

NW Benefit Strategies

"Entrepreneurs and small business owners are the backbone of our economy and Ruby is helping us all succeed."

Robb Crocker


Attorneys Choose Ruby to Elevate Client
Service & Satisfaction


What Attorneys Say About Ruby

10,000+ small businesses choose Ruby to delight their customers

"Ruby allows my office to focus on our work, while knowing all our calls will be answered by a friendly, live human. Engaging Ruby was one of the smartest things I did when I opened my own firm, and a key to my firm's success."

Michael Downey

Downey Law Group

"As a small business owner, having Ruby answer my calls live has been the best thing for my business. They provide excellent service, the app works really well, and their communication is spot on. They are dedicated to your clients having the best experience possible."

John Chang

Patinelli and Chang

"Ruby removes at least 2 or 3 interruptions in my day - that, by itself, is worth what I pay for Ruby."

Dean Alterman

Alterman Law Group

"Ruby embodies our 'Aloha spirit,' and has truly been key to converting potentials into clients, growing my practice—while freeing me to be a lawyer and giving me peace of mind at an affordable price."

Diane Haar

Hawaii Disability Legal Services

"Ruby delivers exactly what they promise, every time. It is crystal clear they take their job seriously and make it their mission to do it very well. They easily, without question, get my highest recommendation."

Eric Johnson

Utah Family Law

"I have received many compliments from fellow attorneys who have called my office and spoken to one of Ruby's receptionists. Ruby's service is one of the best investments I have made for my firm."

Kimberley Klein

Klein Law Group, PC

Financial Firms & Advisors Choose Ruby to Earn
Client Trust & Referrals


What Financial Service Professionals Say About Ruby

10,000+ small businesses choose Ruby to delight their customers

"My client's needs are what matter most to me. Knowing that Ruby is always there, answering my calls and taking care of my clients in a professional and friendly manner, gives me peace of mind."

Chun Lee

LPL Financial Advisors

"Ruby brings extraordinary value and efficiency to our practice. Ruby works 13 hours a day during the week, never gets sick, never takes a day off, and never complains, for a price you just have to see to believe."

Bob Pedrick

Chartered Advisory Group

"Ruby makes me look good and keep costs in check. You just can't replace the value of a live, professional person to answer your calls, especially if you're in a high-touch, service business."

Frank Molinar

Molinar and Co

"Ruby’s professional and friendly receptionists have done an amazing job of treating our clients just how we want! Better than anyone I could hire in house and our clients constantly rave about 'our' receptionist!"

Tim O'Brien

Urban Asset Advisors

"What I love most about Ruby is that they are so genuinely friendly and helpful—on all levels. I have special instructions for calls from my children or their school/doctors and I've never had a problem. They go out of their way to help me and my business."

V. Nishida, CPA

Nishida CPA, Inc.

"You can hear the Ruby smile through the phone. Knowing my callers experience this when they call my office is a competitive advantage."

Christopher Babler

Goldendale Capital

Medical & Dental Professionals Choose Ruby’s Chat Services to Grow Their Clientele

Dovi Prero Testimonial Image

What Medical & Dental Professionals Are Saying

"When people visited our website, we had no means of engaging with them. As soon as we started using Ruby’s chat services, we started getting referrals. We also get an actual transcript of every chat with the link they clicked on to find our website. This has been extremely helpful in honing in on where our marketing resources go."

Dovi Prero

Prero Orthodontics

Real Estate Firms & Agents Choose Ruby to Win a Competitive Edge

"You just can't beat the personal touch Ruby offers and the world demands! Their service pays for itself many, many times over."

Bobby Hutchinson

Appraisal Associates

Ruby For Real Estate

Home Service Professionals Choose Ruby to Capture More Business

"Since we signed up with Ruby, we've increased inbound leads by 10-15%, while saving over $1,600 in marketing costs per month. That's a huge return for our investment!"

Ariel Istueta

Istueta Roofing

Ruby For Home Services
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