Making big small business dreams come true, one call at a time.
Turning your phone line into a revenue generating machine is as easy as:
- Control your call-handling instructions with the Ruby mobile app.
- Our live receptionists will delight callers, provide your business information, screen calls, transfer callers, send them to voicemail, and take messages—all according to your customized instructions.
- You receive calls when you want to, return calls when you’re ready, and stay up to date with messages and transcribed voicemails through your mobile app, email, or text messages!
- Text or call your callers back directly from the Ruby mobile app.
Quality customer service is just a tap away.
We provide your callers with excellent customer-service experiences everyday. The kind of customer service that turns callers into long-term loyal customers.
- Set up a custom greeting
- Make calls or text your callers from your personal or business phone number
- Tailor your call-handling instructions to your changing needs
- And let our friendly, live, receptionists delight your callers!
Win Business from the First “Hello”
If you could increase sales inquiries, would you? Missed calls are missed opportunities and Ruby’s team of friendly, live virtual receptionists are here to help you capture them. In fact, we’ve helped our customers gain a 20% increase in sales inquiries and customer satisfaction. Find out how in our Ruby Receptionist overview!
A phone answering service that does more than answer your phone.
Ensure your callers always reach a live, friendly, professional customer experience expert.
to Your Business
The power is in your hands. Select when we answer, who we transfer, which calls go to voicemail, and more.
Ruby can host your existing number or provide a telephone number in the area code of your choice, free of charge!
We don’t just answer calls, we’re also happy to make outbound calls on your behalf and schedule new meetings via Calendly.
Updates & Notifications
All your messages and voicemails are available through the Ruby mobile app and through notifications, text or email.
A Live, Friendly Voice for
Evening and Weekend Callers
Take advantage of optional evening and weekend coverage—5am-9pm PT and Saturday and Sunday 6am-6pm!
Talk to a virtual receptionist!
We’re so confident in our receptionists that they answer our phones too. Give us a call and experience the Ruby difference. Our receptionists will answer your call and transfer you directly to our team who will be happy to answer all your questions!
Real, human interaction, empowered by technology.
We’re your all-in-one phone resource. On top of delighting your callers, we’ll host your business phone number so you can:
- Save on your phone bill
- Turn Ruby on and off from your mobile app
- Make outbound calls from your business phone number on your mobile phone
- Text from your business phone number on your mobile phone
- Never have to talk to your phone provider again!
10,000+Small businesses in North America rely on Ruby
to provide great customer service
“Ruby’s extended hours translated into a boom for my business. I did not realize how many potential clients moved on to someone else when they got my after-hours voicemail. Now with Ruby on the line, even if I cannot pick up, many more potential clients are sticking around to become actual clients.”
—Diane C. Haar, Hawaii Disability Legal Services, LLC
“We are genuinely happy with all aspects of working with Ruby Receptionists! The extended hours helps us to present a professional image to our customer base when outside of our normal business hours, even weekends.”
—Brian Workman, Blind Corners & Curves
“They are absolutely AWESOME! We love them. I have tested out a number of receptionist services and Ruby is hands-down the best I have ever seen. We started receiving compliments from our clients the first week we signed up. You will love them.”
—Michael Reynolds, SpinWeb
“I love Ruby! They make me look good, keep costs in check, and always respond promptly. You just cannot replace the value of a live, professional person to answer your calls, especially if you’re in a high-touch service business, and with Ruby, you don’t have to.”
—Frank Molinar, Molinar and Co Financial Advocates
“Ruby is professional and our callers have no idea the receptionist isn’t sitting behind a desk in our office. I can call Ruby and let them know I will be in a meeting at a specific time and to let my callers know when I will begin returning calls. And, I can change those instructions throughout the day. Our Realtor Sales Associates are not required to be receptionists when they are in the office working. Ruby is wonderful to work with!”
—Connie Campbell, Campbell Due Real Estate
“I am so very happy with Ruby Receptionists! Regardless of who answers the phone, I know my customers are hearing a friendly, upbeat, professional voice on the other end. The system is seamless, and I never cease to be amazed at the attention to detail paid by each receptionist. Best of all, they add little touches of WOW here and there that make each experience with Ruby Receptionists a red-carpet ride from beginning to end.”
—Donna Cutting, Red-Carpet Learning Systems
Customizable hold music that dazzles callers
Let your company’s personality shine through with our selection of seven professional-level hold music options from Ruby’s library!
Or, for a small hosting fee, you’re welcome to provide your own custom hold music or messaging to give your callers a more personalized experience.
Upbeat Acoustic Guitar
Calm & Classic
Folksy With a Twist