Services & Features

Attract customers and create raving fans with Ruby®‘s
delightful receptionists and proprietary technology.
All you need is Ruby and a cell phone!

How a Virtual Receptionist Service Works

How it Works illustration

They Call, We Answer

When a caller dials your number, the call rings through to Ruby and our live, remote receptionists are there to answer with your business’ unique greeting.

Warmly greeted by receptionist
Warmly greeted by receptionist

Receptionist Takes Action

Our award-winning receptionists will provide your business information, screen calls, transfer callers, and take messages—all according to your customized instructions.

Receptionist takes action
Receptionist takes action

We Hand the Call Off to You

Once we have a caller on the line, we’ll transfer them to your preferred line or send you a message via email, push notification, or voicemail!

Sound like the solution for you?

Your All-In-One Ruby Service Includes:

Live answering phone service

Live Answering

Your English and Spanish-speaking callers always reach a friendly, professional customer experience expert. Your callers will feel special, and you’ll look good.

Customized virtual receptionist service

Call-Handling Tailored
to Your Business

Ruby’s proprietary software enables a high degree of customization. You can select when we answer, who we transfer, which calls go to voicemail, and more.

Answering service mobile app

Updates & Notifications

All your messages and voicemails are available through the Ruby mobile app and can also be delivered via notifications, text and/or email.

Outbound call phone service

No Time to Return That Call?
No Problem

Think of Ruby as your productivity champion! In addition to our call answering service, our team of virtual receptionists are happy to make outbound calls on your behalf and schedule new meetings via Calendly.

Phone number from Ruby Receptionists

Save Money
With a Ruby Number

Ruby can host your existing number or provide a telephone number in the area code of your choice, free of charge. And, with our mobile app, you can choose to make calls from your personal or business number!

Learn More About the Ruby Mobile App

Evening and weekend receptionist service

A Live, Friendly Voice for
Evening and Weekend Callers

With optional evening and weekend hours—extending our live phone answering to 5am-9pm Pacific and adding Saturday and Sunday service from 6am-6pm—your callers always reach a live, friendly voice!


Turn Rings into Relationships

We trust our receptionists so much, we have them answer our calls! Give us a call and experience the Ruby difference first-hand.


Missed calls are missed opportunities. Our live, remote receptionists are ready to delight callers and help your business grow!


We make big small business dreams
come true, one call at a time.

Customizable Hold Music That Dazzles Callers

Ruby Receptionist

Let your company’s personality shine through with our selection of seven professional-level hold music options from Ruby’s library!
Or, for a small hosting fee, you’re welcome to provide your own custom hold music or messaging to give your callers a more personalized experience.

8,000+Small businesses in North America rely on Ruby
to provide great customer service

  1. Legal iconLegal
  2. Construction iconConstruction
  3. Marketing iconMarketing
  4. Finance iconFinance
  5. Real Estate iconReal Estate
  6. Service Provider iconService Provider

“Ruby’s extended hours translated into a boom for my business. I did not realize how many potential clients moved on to someone else when they got my after-hours voicemail. Now with Ruby on the line, even if I cannot pick up, many more potential clients are sticking around to become actual clients.”

—Diane C. Haar, Hawaii Disability Legal Services, LLC

Legal Client, Diane C. Haar, Hawaii Disability Legal Services, LLC - Ruby Receptionists

“We are genuinely happy with all aspects of working with Ruby Receptionists! The extended hours helps us to present a professional image to our customer base when outside of our normal business hours, even weekends.”

—Brian Workman, Blind Corners & Curves

Brian Workman, Ruby Receptionists Testimonial

“They are absolutely AWESOME! We love them. I have tested out a number of receptionist services and Ruby is hands-down the best I have ever seen. We started receiving compliments from our clients the first week we signed up. You will love them.”

—Michael Reynolds, SpinWeb

Marketing Client, Michael Reynolds, SpinWeb - Ruby Receptionist

“I love Ruby! They make me look good, keep costs in check, and always respond promptly. You just cannot replace the value of a live, professional person to answer your calls, especially if you’re in a high-touch service business, and with Ruby, you don’t have to.”

—Frank Molinar, Molinar and Co Financial Advocates

Frank Molinar, Molinar and Co Financial Advocates - Ruby Receptionists

“Ruby is professional and our callers have no idea the receptionist isn’t sitting behind a desk in our office. I can call Ruby and let them know I will be in a meeting at a specific time and to let my callers know when I will begin returning calls. And, I can change those instructions throughout the day. Our Realtor Sales Associates are not required to be receptionists when they are in the office working. Ruby is wonderful to work with!”

—Connie Campbell, Campbell Due Real Estate

Ruby head

“I am so very happy with Ruby Receptionists! Regardless of who answers the phone, I know my customers are hearing a friendly, upbeat, professional voice on the other end. The system is seamless, and I never cease to be amazed at the attention to detail paid by each receptionist. Best of all, they add little touches of WOW here and there that make each experience with Ruby Receptionists a red-carpet ride from beginning to end.”

—Donna Cutting, Red-Carpet Learning Systems

Service Provider Client Donna Cutting, Donna Cutting Presents - Ruby Receptionists

Stop Missing Calls and Start 
Delighting Customers and Growing
Your Business Today!


Ruby’s more than an answering service. Give your customers the legendary service they deserve: Choose our friendly, professional virtual receptionists and reap the rewards of delighted customers. We are so confident you’ll love our service, we’ll give you a 21-day money-back guarantee! Call Ruby today to get started.

Give us a call: 866-611-7829


Give us a call!