Ruby Receptionists is committed to ensuring your privacy is protected and your information secure. You can be assured any identifying information you provide will be used in accordance with this privacy statement, if it is used at all.
What we collect
We collect information from you when you complete our online service agreement, fill out a form, send us an email, enter information on our site, use the customer website or our mobile app. Depending on the area of the site or mobile app, we may collect and store on our servers:
- Name and job title
- Company name and address
- Contact information including email address
- Payment information stored as a Token
- Calendar or contact information from your device, if you have allowed access
- Device information, the type of device you use, and operating system version
- Other information to ensure a great experience with our service
What we do with the information we gather
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience and help us better respond to your needs
- Internal record keeping
- To process transactions smoothly and securely
- Improve our services
- To integrate with third party software as authorized by you
Additionally, we may periodically send promotional emails about our service, special offers or other information (company news, updates, etc.) which we think you may find interesting using the email address you provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website and the mobile app according to your interests
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Cookies are small files which ask permission to be placed on your computer’s hard drive. Once you agree, the cookie then enables us to recognize your browser in order to capture and remember certain information, as well as analyze web traffic. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Choosing to disable cookies may prevent you from taking full advantage of the website. Web browsers allow control of cookies through their browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org/manage-cookies/
We also utilize third party analytics tools, such as Google Analytics, to gather anonymous information designed to help us gain insight into how customers interact with and use our web and mobile applications.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. These third-party sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these linked sites, or any information you provide while visiting those sites. Nonetheless, we strive to protect the integrity of our site and welcome any feedback about linked sites.
Controlling your personal information
You may opt out of any future marketing contacts from us at any time. You can do so by contacting us at firstname.lastname@example.org.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting unless you tell us that you do not wish this to happen.
Any data collected from web forms completed on this site is considered as opt-in permission to be included in our marketing database.
You can always ask to review any personal information that we have collected from you, have us update, correct or delete this information and/or instruct us not to use this information in the future. If you wish to exercise this right, simply contact us (see below).
Ruby Receptionists may change this policy from time to time. All updates will appear on this page, so check back periodically to ensure you are happy with any changes. This policy is effective from June 16, 2017.
Last modified: September 22, 2017