Ruby to Launch New Communications Platform on May 1st, 2011!

We are thrilled to be launching our customized communications platform on May 1st! We worked with KRP Communications to select Interactive Intelligence‘s Customer Interaction Center software, and the brilliant programmers at CSG Professional Services worked diligently to customize it to best enhance Ruby’s unique virtual receptionist service. With this flexible new platform, we’ll be able to offer even more features to clients. We partnered with software company Sembit to update our handy iPhone app and to develop an expanded, newly mobile-friendly Member Services Area where, among other things, Droid and Blackberry users may easily update their whereabouts on the fly. We’re looking forward to seeing how all these new features make our clients’ lives easier!