Answering calls is smart. Delighting callers is Ruby.
Ruby® Receptionists is the only virtual receptionist service dedicated to creating personal connections with your callers—building trust with every call and increasing the likelihood you’ve secured a customer for life.
Seize every opportunity to impress
Studies show people are using their phones to connect with businesses more than ever, and first impressions count—any caller could be your next big customer! Ruby is devoted to delighting every caller, creating meaningful connections that make you look good.
The freedom to work the way you want
With Ruby and a cell phone, you have the freedom to define your ideal work environment. Our advanced technology allows you to streamline your calls no matter where you are—perfect for the modern virtual office.
Save money without sacrificing quality
We know you have to be strategic about your budget. With Ruby, you get a team of model employees at a fraction of the cost. Plus, we’re never sick, late, or on vacation, and never tire of impressing callers.
Legendary service to fit your needs
Adjust your answering hours to fit your business needs! Have customers in different time zones or work on weekends? Our receptionists answer live 7 days a week—16 hours M-F, and 12 hours a day on weekends. Ruby has your back!
The Ruby app always has your back
Call-handling instructions are tailored to your specific business needs! You can select when we answer, the types of calls you’d like connected, and who receives certain calls. Plus, with the Ruby app you can change your instructions on the fly!
Stay informed with real-time updates and notifications
All you need to manage your calls is Ruby and a phone! With our proprietary software, all your messages and voicemails are available wherever you are through the Ruby mobile app, notifications, text, or email. Everything you need is at your fingertips!
Experience Ruby
Want to experience Ruby for yourself? By giving us just a little information, you can hear first-hand how our real, live receptionists make a great impression for your business—no purchase necessary.
All you have to do to test our services is:
- Set up a sample greeting
- We’ll email you a temporary number to call
- Make as many test calls as you’d like within a one-hour window
Take a Test Drive >>
Small businesses across the U.S. rely on Ruby.
“We signed up with Ruby in 2012, and have never looked back. Their responsiveness is always outstanding, and their customer service is the best I have ever seen. The receptionists who actually answer the phone are always highly professional, and represent our company to callers effectively.”
“Regardless of who answers the phone, I know my customers are hearing a friendly, upbeat, professional voice on the other end. The system is seamless, and I never cease to be amazed at the attention to detail paid by each receptionist. Best of all, they add little touches of WOW here and there that make each experience with Ruby Receptionists a red-carpet ride from beginning to end.”
“The people Ruby hires are the most polite, sweet, friendly, even-keeled professionals I’ve ever interacted with. The way I utilize the service helps free up tons of time for my team—while maintaining a personal touch. I can say Ruby has really revolutionized the way my company works.”
“I am so, so, so impressed with how friendly, thorough, and consistently trained everyone is at Ruby. Ruby is just this amazingly well run machine. I think every small business should have Ruby because it’s a live person answering the phone, every time, and it’s so much less expensive.”
Missed calls are missed opportunities.
Deliver great impressions that delight your English and Spanish-speaking callers and grow your business with Ruby!
Add Ruby to Your Team and Turn Rings into Relationships
Personalized, live, receptionist coverage for your business, integrated into your day.
| Solo | Impress | Engage | Captivate | |
|---|---|---|---|---|
| Find Your Fit | ||||
| Users | 1 | 10 | 20 | Unlimited |
| Calling Minutes | 1000 | Unlimited | Unlimited | Unlimited |
| Live Receptionist minutes | 30 | 100 | 200 | 500 |
| Voicemail Boxes | 1 | 10 | 20 | Unlimited |
| Live customer support for your account | ||||
| Show More Details | ||||