Ruby CEO and Founder, Jill Nelson, will be the keynote speaker at the Portland ACT-W (Advancing the Careers of Technical Women) conference!
This exciting conference takes place July 20th-21st and is packed with talented women and allies building skills, growing their community, and accelerating their career path.
Jill’s keynote presentation takes place on Friday July 20th at 10am.
Hitting Obstacles and Powering Through: Channel an Entrepreneurial Spirit!
Women choosing a career in tech may have a different, and perhaps more challenging experience than their male counterparts, but consider this. Hitting those obstacles along the way makes you a stronger, more agile professional and one who can work through the bottlenecks, go around the closed doors and eventually change things for the better. In everything you do, charge ahead and help make it an easier path for those women to come.
WealthCounsel Webinar: Bringing an Exceptional Client Experience to Your Practice
Did you know that 78% of Americans say one bad experience is all it takes to lose them as a customer? As a busy attorney, how can you avoid delivering not-so-optimal experiences that possibly drive a potential or existing client to a competitor?
During this WealthCounsel webinar, founder and CEO of Ruby Receptionists, Jill Nelson, provides a framework for creating exceptional client experiences by sharing Ruby’s own Service Pyramid. Through examples and actionable takeaways, you’ll discover how you too can build your own service pyramid to make quality client experiences a part of your practice to help build trust, differentiate your business, and grow your practice.
Did you know that the preferred method for clients to interact with a business is still the phone call?
Construction Business Owner Magazine teamed up with Ruby’s VP of Customer Success, Christina Burns, to get you the new blueprint for boosting business with incoming calls. In How Smartphones Impact Your Construction Business, Christina Burns explains the upside of a ringing phone, the downside of the phone call—hint: you have to answer it, and how to get it ringing!
Ruby Sets New Record Making Fastest Growing List for 11 Consecutive Years
Boy do we have a lot to celebrate here at Ruby! This year marks our 15th birthday and we’ve made the Portland Business Journal’s Fastest Growing Private 100 Companies list for 11 consecutive years—more than any other company in Oregon’s history! We’re proud to be included among so many incredible local companies and are happy to call several of those companies customers too.
Human interaction is alive and well in the digital age! During May 23rd’s Rotary Club of Seattle Luncheon Ruby CEO Jill Nelson and Columbia Hospitality CEO John Oppenheimer discussed the power of the phone call.
“We have a stated mission, and it is to keep alive those meaningful personal connections, those human connections that are increasingly lost in today’s technology-focused virtual world and every day I’m just reminded of how important that is,” Nelson said.
Ruby’s Mobile App Named Finalist for WealthManagement.com 2018 Industry Awards
Technology Providers: Innovation New Applications Finalist
From more than 600 nominations, WealthManagement.com recognized 156 organizations for their outstanding support of financial advisor success. Award categories span everything from asset managers to technology providers.
We’re thrilled to be nominated among so many incredible companies. Ruby is representing our focus on innovative technology as a nominee in the Technology Providers: Innovation New Applications category for our Ruby Mobile App!
“NAPFA is excited to partner with Ruby Receptionists to offer valuable services to its members,” said Nikki Palluzzi, Senior Manager of Members Services, NAPFA. “Ruby helps elevate our members’ ability to serve consumers through fee-only financial planning.”
Financial advisor success depends on providing personalized, reliable service to their customers and Ruby’s dedication to creating real, meaningful customer experiences is the perfect match for such a high-touch industry!
In a recent survey posted by Commercial Construction Renovation, only 21 percent of customers reported being satisfied by phone interactions with construction firms! In our article published in CoatingsPro Magazine, Ruby’s Kate Kauffman shares tips and tricks to set your construction business up for phone success—making every call count and helping your construction business grow!