Believe the Hype – Ruby Delivers on All Accounts





Still unsure if a great company culture supports business success? We invite you to take a minute (6 to be exact) to read Katie Augsburger’s article on and learn how her skepticism faded and why she believes these 15 factors allow Ruby to live up to the hype while delivering exceptional customer experiences through its virtual receptionist services.

Full article here!

Katharine Nester featured in Forbes: 5 Ways to Recruit for a Diverse Team

Is one of your company’s 2019 goals to diversify the team?

Ruby’s Chief Product & Technology Officer, Katharine Nester, shares insights into easy and unique ways any business can change up how they recruit to encourage a more diverse candidate pool. Read all the details here in Katharine’s latest article published in Forbes. This article is a follow-up to Katharine’s earlier article, Why You Need a Diverse Product Engineering Team.

Ruby Solo in Attorney At Work

The Attorney At Work bloggers know that running a law firm is no easy feat. That’s why they’ve created a site dedicated to providing attorneys with the tips and tricks they need to keep their firms running as smooth as possible.

This week, the Ruby Solo made an appearance in the blog. Designed with the solo attorney in mind, Ruby Solo offers a business number, receptionist minutes, and an app to keep you productive no matter where you are.

  • Get the full details here!

Ruby Announces New Features at Clio Cloud Conference

The 2018 Clio Cloud Conference has brought Ruby down to New Orleans. It’s been a real treat to interact with customers and get to know the attendees!
While here, we’ve announced our two exciting new features: text message capabilities and voicemail transcription! Check out our latest press release for the full scoop here.

Jill Nelson Appears on The Roofer Show

A client’s number one gripe about working with contractors? They never answer the phone.
While hustling from job site to client meetings keep contractors on the move, failing to pick up the phone hinders them from capturing new business.

Ruby CEO and founder, Jill Nelson, talks to Dave Sullivan about how virtual receptionists can help contractors generate more leads (and keep current clients happy), one answered call at a time.

  • Listen to this episode of The Roofer Show podcast here.

Ruby in Worldwide 101

How you treat your customers says a lot about your business.
Premium staffing agency, Worldwide 101, asked Ruby how we go the extra mile to make sure our customers feel really valued.

Learn a few tips from own very own Director of Customer Happiness, Jennifer Sullivan, here!



Ruby in FindLaw

It’s never too early to start prepping for the busyness of the holiday season. George Khoury, Esq. recently published a list of helpful to-do’s for law firms gearing up for vacation time, marketing efforts, or office parties. This FindLaw article mentions Ruby Receptionists as an alternative to letting clients or law clerks roll over to voicemail. Check out the article to learn more about how you can get your firm ready for the holidays!

Ruby Receptionists Partners with Calbar Connect

Ruby Receptionists has partnered with CalBar Connect, the California State Bar’s affinity program as a member benefit for licensed California attorneys.

The program offers a lifetime discount to its members on monthly plans that include Ruby’s live virtual receptionists, a business phone number, and a comprehensive suite of features which help lawyers grow their practices while better serving the needs of their clients.

Currently working with more than 3,400 small law firms, Ruby looks to improve and build stronger client relationships to elevate the level of success among lawyers and legal associations across the U.S as a proud member benefit of state and local bar associations in 27 states and growing!

Members can enroll in the discounted program by visiting the Ruby Receptionists enrollment page or on CalBar Connect.



Jill Nelson on the Faces of Marketing Podcast

Jill Nelson, founder and CEO of Ruby, was recently featured on the Faces of Marketing Podcast with host Ryan Buchanan. The podcast explores the lives and stories of marketing and creative professionals, diving deep into how their experiences lead them to where they are now.

Listen to Jill Nelson share her influences, childhood, and career before the birth of Ruby, today!

Take me there!

Jill Nelson to Speak at the B2SMB Institute Global Conference in Chicago

The business-to-small-business (B2SMB) Institute has announced featured speakers and program highlights for the B2SMB Institute Global Conference. The gathering of executives will take place on Oct. 1-3 in Chicago’s West Loop, where leaders from Google, Comcast Business, Dell, IBM, and Ruby Receptionists (and others), will reflect on the strategic demands that B2SMB leaders face, including how to advance the business relationship with small business customers.

Among other B2SMB leaders, Ruby Receptionist’s founder and CEO, Jill Nelson, will be delivering her keynote speech on conference Day One!

The global conference will also include a workshop-styled hackathon, engaging panel discussions, and topics discussing transformational changes that impact the B2SMB marketplace over the course of two and half days.

Topics include:

  • AI and Machine Learning
  • Blockchain Business Models
  • Digital’s Next Wave and more!

Tickets are now available, with prices set to increase on Sept. 4.

Reserve your spot today!

Give us a call!