Jill NelsonIn an article featured in CIO Applications, Ruby CEO and Founder, Jill Nelson, writes on the importance of the phone call in today’s high-tech, high-touch digital world. Despite ever-growing methods of communication, nothing wins a customer over like the trust you can gain through an exceptional call experience.

“The phone isn’t going anywhere, and it’s your most valuable communication channel.”

GET THE FULL SCOOP HERE