This year is your year! Are you ready to flex your customer service muscle and optimize your business to grow?
Did you know that, according to BIA/Kelsey, 169 billion mobile calls are projected to be made annually to businesses by 2020? The combination of click-to-call, the on-demand sentiment of technology, and the power of personal connections has made the phone call more important than ever.
In this webinar, we’ll explore 3 steps to up your customer service game and turn customers into raving fans—inspiring customer-driven word-of-mouth buzz that’ll help you grow!
- How to take advantage of the increase in smartphone calls to businesses
- How to build an infrastructure to deliver consistent, exceptional customer experiences
- How to identify your customer touchpoints and make each interaction delightful