Ruby Receptionists on stage to accept our Lighthouse Award for Outstanding Growth
Ruby Receptionists storms the stage to accept our award!

Ruby Receptionists is now among the few Oregon businesses to have been awarded the Portland Business Journal Lighthouse Award! This prestigious award is only given to those who have made the “100 Fastest-Growing Private 100 Companies” list for five consecutive years.

Founder and CEO Jill Nelson proudly holds Ruby Receptionists' Lighthouse Award
Founder and CEO Jill Nelson proudly holds Ruby Receptionists’ Lighthouse Award

During his keynote speech, Portland Business Journal Publisher Craig Wessel noted the extreme difficulty of making the list this year. Last year, companies with more than 5% growth made the list. The minimum level of growth this year was the highest since 2007; your growth had to be more than 35.6%! But even with the bar set high, like everything we do, simply doing “fine” wouldn’t have sat well with us. With an astounding 103% growth over the last three years, we cracked the top 50 fastest growing companies for the fifth year in a row, coming in at #43!

When our name was called, the Ruby team strutted the red carpet in full force to accept our award. Over 50 of our enthusiastic, beaming employees attended the event, and the stage could barely contain us! (Check out our full Facebook album for more pictures of the reception!)

We take it as a matter of pride that our friendly, professional service has not just been maintained during our growth; we’ve gotten better. We’ve nailed down that it’s making personal connections that sets us apart from other answering services and fuels our growth. We’ve worked hard to put scalable systems in place so that receptionists can WOW clients in their first week (and they have!). We’ve created a number of unique positions in the company such as our Office Champion who makes sure our receptionists are happy, because we know happy employees spread that happiness to callers and clients. And best of all, we don’t keep the secret of our growth to ourselves. Founder Jill Nelson developed the Ruby Service Pyramid so that she can share with other entrepreneurs how we got here and how you can make meaningful connections and grow your business as well!

A huge thank you to all our fantastic clients who continue to spread the word about Ruby — we love working with you and can’t wait to see where the next five years take us!