Receptionist Etiquette Tip: Skip That “At” for a More Professional Exchange

Skip that 'at' for a more professional exchange!

Ah, grammar. In school, you may have been scolded in the past for ending a sentence with a preposition, but it turns out there’s actually no real rule against it. (Get all the details on this grammar myth here.) However, communication counts, and our virtual receptionist staff strives to make every interaction a professional exchange. To do so, there’s one pesky preposition we typically nix from the ends of our sentences: at.

Three common examples of when Ruby®‘s phone answering pros would pass on ending with a preposition:

  1. What is the best phone number to reach you at?
  2. When should we meet at?
  3. Where is the conference going to be held at?

What do these three sentences have in common?

The at can be lopped off of all of them without changing the meaning, and they sound a heck of a lot better without it. Check it out:

     What is the best phone number to reach you?

     When should we meet?

     Where is the conference going to be held?

A Small Step for Big Impact: It’s Easy to Have a Professional Exchange!

It’s amazing how one little change makes such a big difference! While there’s technically nothing wrong with ending a sentence in a preposition, our virtual receptionists have learned that ending in at rarely adds anything but awkwardness to a sentence. Since a lot of folks view the preposition myth as fact, and since ending a sentence with at can sound a little unprofessional, our receptionists usually skip it when answering phones.

Have any grammar or style tips to share? We’d love to read them — Tweet us @callruby! We’re always listening.

For more tips on how to create a professional exchange, check out this free resource!

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