Jill Nelson to Speak at the B2SMB Institute Global Conference in Chicago

The business-to-small-business (B2SMB) Institute has announced featured speakers and program highlights for the B2SMB Institute Global Conference. The gathering of executives will take place on Oct. 1-3 in Chicago’s West Loop, where leaders from Google, Comcast Business, Dell, IBM, and Ruby Receptionists (and others), will reflect on the strategic demands that B2SMB leaders face, including how to advance the business relationship with small business customers.

Among other B2SMB leaders, Ruby Receptionist’s founder and CEO, Jill Nelson, will be delivering her keynote speech on conference Day One!

The global conference will also include a workshop-styled hackathon, engaging panel discussions, and topics discussing transformational changes that impact the B2SMB marketplace over the course of two and half days.

Topics include:

  • AI and Machine Learning
  • Blockchain Business Models
  • Digital’s Next Wave and more!

Tickets are now available, with prices set to increase on Sept. 4.

Reserve your spot today!

Jill Nelson Speaking at ACT-W Conference

Ruby CEO and Founder, Jill Nelson, will be the keynote speaker at the Portland ACT-W (Advancing the Careers of Technical Women) conference!

This exciting conference takes place July 20th-21st and is packed with talented women and allies building skills, growing their community, and accelerating their career path.

Jill’s keynote presentation takes place on Friday July 20th at 10am.


Hitting Obstacles and Powering Through: Channel an Entrepreneurial Spirit!

Women choosing a career in tech may have a different, and perhaps more challenging experience than their male counterparts, but consider this. Hitting those obstacles along the way makes you a stronger, more agile professional and one who can work through the bottlenecks, go around the closed doors and eventually change things for the better. In everything you do, charge ahead and help make it an easier path for those women to come.

Learn More


WealthCounsel Webinar: Bringing an Exceptional Client Experience to Your Practice

Jill Nelson, Ruby Receptionists CEO
Jill Nelson, Ruby Receptionists CEO

Did you know that 78% of Americans say one bad experience is all it takes to lose them as a customer? As a busy attorney, how can you avoid delivering not-so-optimal experiences that possibly drive a potential or existing client to a competitor?

During this WealthCounsel webinar, founder and CEO of Ruby Receptionists, Jill Nelson, provides a framework for creating exceptional client experiences by sharing Ruby’s own Service Pyramid. Through examples and actionable takeaways, you’ll discover how you too can build your own service pyramid to make quality client experiences a part of your practice to help build trust, differentiate your business, and grow your practice.

Jill Nelson to serve as Panelist at B2SMB Institute Leaders’ Forum

Jill Nelson at the B2SMB Institute

Business-to-small-business leaders are gathering in San Francisco next month for the B2SMB Institute Leaders’ Forum! Jill Nelson, Ruby’s CEO and Founder, will be joining other prominent thought leaders to discuss how to reach, engage, sell, deliver, and grow small-business customers.

Attending leaders include:

  • Chris Taylor, CMO, Automattic / WordPress.com
  • Laura Messerschmitt, VP of Customer Experience, GoDaddy
  • Laura Goldberg, CMO, LegalZoom
  • Clate Mask, CEO & Founder, Infusionsoft
  • Jill Nelson, Founder & CEO, Ruby Receptionists
  • And many more

This peer-to-peer gathering of executives is a once-in-a-lifetime opportunity to learn from some of the best in the business!

Read the press RELEASE

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