Last night, Ruby®‘s virtual receptionist team came together for our final staff meeting in 2011. In addition to eating Hot Lips pizza, Creating Community, and chatting with coworkers, we had a special treat! Monica Wofford, Master Trainer and CEO of Contagious Companies, Inc., came to speak to our team about confidence. Her accolades are tremendous: Certified Speaking Professional (CSP), Certified CORE MAP® Coach, college professor, author, a degree in Speech Communication, an MBA, President of the Central Florida National Speakers Association, just to name a few.
We have enjoyed working with Monica and getting to know her over the years, and we had a blast meeting her in person and hearing her speak. Answering phones for public speakers, attorneys, plumbers, and more, means that our virtual receptionists speak with a wide variety of people every day. We’re known for connecting with our callers and clients, so it was fun to get a refresher on what a difference confidence can make and learn even more strategies for building relationships.
We’d like to extend a huge thank you to Monica for coming out and inspiring our team! We’re energized and looking forward to spreading your “contagious” cheer!