There are lots of cool new features on the horizon for Ruby® Receptionists’ virtual receptionist service, but be sure to keep an ear out for one in particular: the beep! Starting May 1st, when one of our friendly live virtual receptionists transfers a call, you will hear a beep when your caller is on the line. Callers won’t hear it, but you’ll be able to launch right into your conversation!
Here’s an example of what you’ll hear next week when our phone answering pros transfer calls to you live:
Ruby: Hi, John! This is Katie with Ruby. I have Phillip on the line; he’s a potential new client! Would you like to take the call?
Client: I’d love to chat with him!
Ruby: Great! Here’s your caller!
Client: Hi Phillip! This is John. How may I help you?
Quick, seamless, and you’re ready to go!
We’ve already heard from clients how much they’re looking forward to this small change. We were thrilled when Lanehart Paint let us know via Twitter: “@callruby we are excited about the new features. The “beep” is going over BIG here at the office. Can’t wait.” We can’t wait to see how this small addition will make our friendly, seamless virtual receptionist service even better for callers and clients alike!