As you may have gathered, our virtual receptionists are true “people people,” and we’re grateful for the opportunity to make a difference in so many people’s days! We’ve told you how our cheerful, friendly virtual receptionists care for callers, so I’d like to take a minute to share how we support our attorney clients.
Take Calls Whenever — and Wherever — Is Convenient. Overall, we give attorneys flexibility and free them from their desks without compromising their professional image. With Ruby®, you can work wherever is convenient for you – we can call you on any number you like and at that point, you can accept or decline each call.
Manage Interruptions. We also give lawyers peace of mind — and peace and quiet. You don’t have to be in court to tell us to hold your calls, just let us know (and if judge’s calls should override, our virtual receptionists will happily oblige!).
Boost Productivity. Our remote receptionists for attorneys don’t just answer calls, they can also help small firms be more productive by making calls to confirm appointments or relay information. Ruby client Attorney Jeff Parker uses this option often, “[turning] what would have been wasted time sitting in a courtroom into productive, and billable, time.”
Enhance Client Records. Another way Ruby makes attorneys’ lives easier: we provide a call log and a .wav (audio) file of every voicemail left. Attorney Parker notes that this can be particularly useful because you can “easily attach [it] to a client’s electronic case file.”
As Ernie the Attorney (Ernest Svenson) pointed out in his blog, “I can’t possibly explain in writing how useful [Ruby’s] service is. You simply have to try it to understand.”
Want more info? Give us a shout @callruby on Twitter! We’re happy to help!