Live Chat for Medical & Dental
Service Providers

“As soon as we started using Ruby’s chat services, we started getting referrals.”

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Prero Orthodontics

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Grow a Patient-Centered Practice with Ruby® Live Chat Services

In a high-touch, digital age, the patient experience often begins on your website. And people expect the same kind of convenient, personalized service from their doctor, dentist, or orthodontist that they get from any other business. Ruby’s highly trained live chat specialists engage with website visitors to understand their needs, capture contact information, and make a great first impression for your practice.



More than 70% of patients search online for their provider. Convert site visitors to customers with live lead capture and warm handoffs via our connect-to-call feature.



66% of people cite the ability to engage instantly, on-demand with a service provider as critical to winning their business. Never miss an opportunity with 24/7 chat support.



79% of people prefer live chat to AI. Ruby chat services nearly 100% satisfaction rating from happy patients, with professional US-based support for your business. chat support

*Reported for Ruby ProfessionalChats services

Convert Your Online Visitors with Ruby Chat

ProfessionalChats is now part of Ruby! Now, you can extend Ruby’s live professional service to your website customers. Learn how you can accelerate your business growth with this exciting new service.

  • US-based 100% live chat specialists
  • Engage potential clients 24/7/365
  • Collect contact & intake information
  • Capture up to 40% more leads
  • Convert 99% of new leads to appts.
  • Tailor chats to your business
  • Answer customer questions
  • Connect calls directly to your team
  • Receive notifications via text or email
  • 100% response rate within 30 seconds
  • Friendly, highly-trained professionals
  • Easy to implement, and we’ll help!

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A Story Worth Smiling About

Learn how Ruby chat services helped Prero Orthodontics capture more leads and deliver continuity of care with 24/7 live chat services.

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What Happy Customers Are Saying

10,000+ small businesses choose Ruby to delight their customers

"When people visited our website, we had no means of engaging with them. As soon as we started using Ruby’s chat services, we started getting referrals. We also get an actual transcript of every chat with the link they clicked on to find our website. This has been extremely helpful in honing in on where our marketing resources go."

Dovi Prero

Prero Orthodontics

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