We’re building a business-hold brand—the key ingredient for differentiation and acceleration of all small businesses. Not only do we take remarkable care of our customers and their callers, we also provide innovative tech solutions that make their days easier.
Get to Know Ruby HQ
“Working at Ruby is a refreshing reminder of how it feels when a community of people care just as much about their own success as they do about each other. Being at HQ, we get to see all the behind the scenes magic and work in support of our amazing service.“
—Shawna Shandy, Director of Organizational Development, HQ
“My absolute favorite aspect of working with Ruby is that we have the most genuine co-workers I’ve ever met. Everyone here is truly united by a passion to go above and beyond in everything they do, and it only inspires me to do my best, and to make sure that I am supporting our team as well as possible. It’s the best group of folks I’ve ever worked with.”
—Evan Hughard, Customer Loyalty Specialist, HQ
“Ruby is the first place I’ve ever felt like I really belong. I have worked in the customer service industry for 6 years because there is nothing I love more than helping people, but the retail jobs I had before weren’t allowing me to fully embrace the level of service I wanted to offer. Finding Ruby meant finding a company whose mission and values aligned perfectly with mine. I get to be myself, talk to amazing customers all day, and deliver customer service that I am proud of.”
—Leigh Anna Hudson, Problem Solver and Happiness Maker, HQ
Growing at HQ
Welcome to #RubyLife! Every new Ruby gets an onboarding experience tailored to their unique role as well as The Guide to Life at Ruby—a comprehensive book full of Ruby facts and fun.
HQ teams—from Customer Happiness to UX Design, marketing and beyond—work together to innovate and support Ruby’s legendary service.
At Ruby, we offer professional development opportunities specific to each team member’s craft. And our stylish downtown office is available to Rubys to host meetings, events, and fundraisers.
Perks of being a Ruby
Fuel and Fitness
What does Ruby Swellness look like in HQ? Healthy grab and go snacks including fresh fruit, cereal, and nuts to fuel your day. And when you’re ready for a break, take one of our weekly yoga and Ruby Force (a Ruby original) classes!
The Ruby Sabbatical Program
At Ruby, we dream big. That’s why we’re so proud of the Ruby Five at Five Sabbatical Program. When employees reach five years working with Ruby, they’re given the opportunity to take a five-week paid sabbatical. Designed to help Rubys achieve their dreams, this sabbatical comes with a $1,000 bonus. Since its inception, Rubys have fearlessly adventured the globe, mastered new skills, and cultivated talents in others!
Explore Ruby HQ
Fox Tower, Portland805 SW Broadway #900, Portland, OR 97205
- Easy access to bus lines as well as Max Blue, Red, Green, and Orange lines
- 24-hour office access for personal and community events
- 360 degree view of downtown Portland, easy access to the city center
- Locally sourced coffee bar and Snack pantry
- Access to building fitness center, in-office fitness classes, showers, and lockers