Entrepreneur Webinar: Attracting and Retaining Customers with Great Customer Service
Successful entrepreneurs know that the key to winning business goes beyond creating a great product. It’s delighting customers. It’s providing them with authentic, helpful and dependable service.
Trust with your customers is hard won and easy to lose. And one bad experience can send them off to a competitor. Alternatively, great customer service can turn your casual customer into a raving fan!
Join Ruby® Receptionists’ Diana Stepleton and the Entrepreneur Partner Studio for our free customer service webinar, Attracting and Retaining Customers with Surprisingly Great Customer Service!
Attendees will learn:
- How to be prepared and establish trust with customers.
- Strengthening the service relationship and creating loyalty.
- Empowering employees to build meaningful relationships with customers.
- Creating systems to personalize touchpoints.
- And much more!
Join us on February 22nd from 10-11 am for our free webinar!
Diana has worn many hats at Ruby since 2009, and now manages and supports the partnership program. Diana brings a unique skill set to the organization, with an MBA and expertise in both the telecom industry and owning a small business, helping marry the ins and outs of Ruby’s service with the unique needs of its customer base. Prior to Ruby, Diana spent nine years on the equipment side of AT&T/Lucent, and owned a successful market research company which was earned a spot on the Inc. 500 for three consecutive years.