Every interaction matters when you’re in the business of serving others.
Benefits for Service Providers
Seize every opportunity to impress
Studies show people are using their phones to connect with businesses more than ever, and first impressions count—any caller could be your next big customer! Ruby is devoted to delighting every caller, creating meaningful connections that make you look good.
Flexibility to work on your terms
Our mobile app empowers you to manage your calls from anywhere, with data always at your fingertips. Streamline customer communication, adjust call-handling instructions, and stay in-the-know wherever you go—all you need is Ruby and a cell phone.
Service customized for your business
Every solo, small, and mid-sized business is different, that why Ruby’s call-handling is customized to fit your business’ particular needs. You decide what calls we transfer, when we take a message, who from your business receives calls, and even when you want us on the phone.
Expertise at extraordinary savings
We know you have to be strategic about your budget. With Ruby, you get a team of model employees at a fraction of the cost. We have all your call-handling needs covered with bilingual receptionists, outbound calling, and the Ruby mobile app—all at no extra charge! Ensure a stellar caller experience while saving money, giving you the freedom to invest in other areas of your business.
Legendary service to fit your needs
With outbound calling included in every plan, you can rely on Ruby to make follow-up calls, confirm appointments, and reach out to customers any time you need a hand. And if nights and weekends are part of your work routine, we’ve got you covered: our receptionists answer live 7 days a week—16 hours M-F, and 12 hours a day on weekends. Ruby has your back!
Capture vital information
Our talented virtual receptionists are great at engaging potential customers and gathering vital information with a short intake, customized to your needs—ensuring that you have everything you need for an informed follow-up call. During every call we gather the information you need to move forward, and delight callers with great customer experiences.
Service Providers Share Their Stories
“We signed up with Ruby in 2012, and have never looked back. Their responsiveness is always outstanding, and their customer service is the best I have ever seen. The receptionists who actually answer the phone are always highly professional, and represent our company to callers effectively.”
—Brian Kichler, RxSafe
“Regardless of who answers the phone, I know my customers are hearing a friendly, upbeat, professional voice on the other end. The system is seamless, and I never cease to be amazed at the attention to detail paid by each receptionist. Best of all, they add little touches of WOW here and there that make each experience with Ruby Receptionists a red-carpet ride from beginning to end.”
—Donna Cutting, Red-Carpet Learning Systems
“The people Ruby hires are the most polite, sweet, friendly, even-keeled professionals I’ve ever interacted with. The way I utilize the service helps free up tons of time for my team—while maintaining a personal touch. I can say Ruby has really revolutionized the way my company works.”
—Dan Dorato, Vector Media
“I am so, so, so impressed with how friendly, thorough, and consistently trained everyone is at Ruby. Ruby is just this amazingly well run machine. I think every small business should have Ruby because it’s a live person answering the phone, every time, and it’s so much less expensive.”
—Marley Majcher, The Party Goddess
All Plans Include
- 16 hours daily receptionist coverage (5am-9pm PT/8am-12am ET)
- Access to Ruby’s exclusive mobile app for iPhone and Android
- Spanish bilingual service
- Optional outbound calling — use plan minutes for follow-up calls and appointment reminders
- Unlimited talk time — talk as long as you like after a call is transferred
Ruby is an all in one service,* so you can move freely between our pricing plans as your needs change. We are so confident you’ll love our service, we’ll give you a 21-day money-back guarantee!