Answering Services & Live Chat
for Real Estate Agents

“The cost of acquiring new leads can be high. I don't want to lose them because I couldn’t take a call. With Ruby, all of my calls are professionally answered, and I don't miss a beat.”
David Grant
Blue Moose Vacations

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Build Trust & Win a Competitive Edge with Ruby®

No matter where buyers and sellers may begin their search, they turn to a trusted agent when it’s time to make their move. And when they’re ready to talk, you’d better be too. With Ruby’s live receptionist and chat services, clients get a stellar experience, while you stay in control of your day and ahead of the competition.



76% of buyers find their next home on a mobile device. Sell more listings with Ruby’s team of friendly, professional receptionists and live 24/7 chat specialists—available when you and your clients are on the go.



49% of real estate agents work more than 40 hours a week. Reclaim your time when you let Ruby answer calls and chats, gather contact information, schedule and confirm appointments on your behalf.



82% of buyers say cite a slow response as the biggest source of dissatisfaction with their real estate agent. Respond to time-sensitive calls and chats with Ruby’s priority call routing and message notifications.

*Reported by Ruby Customers

Two Ways To WOW Your Customers With Ruby

Live Virtual Receptionists

Live Virtual Receptionists


  • 100% live call answering service
  • Friendly, US-based receptionists
  • Call-handling tailored to your business
  • Outbound calling & meeting scheduling
  • Real time-updates & notifications
  • Text or call from your Ruby number
  • Manage availability from Ruby’s app
  • Evening & weekend coverage included
  • Bi-lingual service available

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24/7 Live Chat Services


  • 100% live chat, 24/7
  • Friendly, US-based specialists
  • Chats tailored to your business
  • Answer customer questions
  • Gather lead contact info
  • Connect calls directly to your team
  • Receive notifications via text or email
  • 100% response rate to chats
  • 40% increase in online conversions

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Live Chat & Answering Service Brief

Win Business from the First “Hello!”

Delight customers and close more listings with Ruby. Learn why thousands of real estate professionals choose Ruby’s team of live receptionists and chat specialists!

Read The Brief

What Happy Customers Are Saying

10,000+ small businesses choose Ruby to delight their customers

"You just can't beat the personal touch Ruby offers and the world demands! Their service pays for itself many, many times over."

Bobby Hutchinson

Appraisal Associates

"With Ruby, every caller talks to a real human being. As simple as that sounds, it makes all the difference in the world when your standards are to deliver a great experience for all of your customers. Life is better with Ruby."

Jimmy Mackin


"Choosing Ruby has been one of the best business decisions made in my 32 years of being in business."

Keith Morris

Flip Flop Vacations

"My team and I love the extended hours service that Ruby provides. It allows us the freedom to selectively answer the phone on the weekends and after hours, and Ruby keeps us updated with text messages so we can return truly important calls."

Sara Norton

Agent Etc LLC,

Manage Your Business & Day with the Ruby App

Download Ruby’s free app for Android and iPhone to:

  • Turn Ruby on and off
  • Update your availability
  • Set call handling instructions
  • Check messages on-the-go
  • Return calls & texts with your business number
  • Sync your contacts and calendar

Ruby can host your business number or provide one for you!

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Give us a call!