Benefits for Real Estate Agents
Set your business apart with great caller experiences
With Ruby, you can ensure that callers always reach a real, caring human—whether you need someone covering work hours, your busy season, or managing the phone when you’re showing a home. We know that you’re always on the move, so call transfers and message taking is customized for your needs!
Legendary service that fits your schedule
The typical 9am-5pm day doesn’t apply to most realtors. Ruby answers your calls live 7 days a week—16 hours M-F, and 12 hours a day on weekends—so you can focus on showing properties, closing deals, and meeting with clients. Wherever your busy day takes you, Ruby has your back.
Save money without sacrificing quality
Whether showing homes or with a client, we know real estate agents can’t always be at the phone. With Ruby, you get a team of model employees at a fraction of the cost of a single in-house receptionist. Plus, we’re never sick, late, or on vacation, and we never tire of impressing callers.
Increase productivity, delegate the busy work
In addition to taking calls, we’re happy to make return calls on your behalf to confirm appointments with homeowners, collect additional information, and more! Let’s us gather the details so you can stay focused on the tasks that grow your business.
Stay informed from the office, home, or on the go
Stay up to date on every deal with the Ruby mobile app—where messages and voicemails are automatically stored for easy access. Your call-handling instructions can be updated on the fly to ensure you always provide your client with exceptional service no matter where you are.
Capture vital information from the first phone call
Our friendly, Portland-based receptionists can answer basic FAQs about your business and perform preliminary intakes according to your instructions—ensuring you can make informed follow-ups on potential customers! We also offer bilingual receptionist options for all your Spanish-speaking callers.
Never miss another opportunity to earn customer trust!
Ruby's real estate answering service helps solo, small, and mid-sized real estate businesses delight callers, attract customers, and grow.
Real Estate Customers Share Their Stories
“Ruby is professional and our callers have no idea the receptionist isn’t sitting behind a desk in our office. I can call Ruby and let them know I will be in a meeting at a specific time and to let my callers know when I will begin returning calls. And, I can change those instructions throughout the day. Our Realtor Sales Associates are not required to be receptionists when they are in the office working. Ruby is wonderful to work with!”
—Connie Campbell, Campbell Due Real Estate
“Ruby’s fantastic receptionists are a key part of my commercial real estate team. They efficiently handle my inbound calls with an awesome combination of professionalism and spunk. With Ruby on my side, I can be sure that I’ll never miss an opportunity.”
—Bill Vogel, Third Coast Commercial Real Estate
“We signed up with Ruby in 2012, and have never looked back. Their responsiveness is always outstanding, and their customer service is the best I have ever seen. The receptionists who actually answer the phone are always highly professional, and represent our company to callers effectively.”
—Brian Kichler, RxSafe
“I am so, so, so impressed with how friendly, thorough, and consistently trained everyone is at Ruby. Ruby is just this amazingly well run machine. I think every small business should have Ruby because it’s a live person answering the phone, every time, and it’s so much less expensive.”
—Marley Majcher, The Party Goddess
All Plans Include
- 16 hours daily receptionist coverage (5am-9pm PT/8am-12am ET)
- Access to Ruby’s exclusive mobile app for iPhone and Android
- Spanish bilingual service
- Optional outbound calling — use plan minutes for follow-up calls and appointment reminders
- Unlimited talk time — talk as long as you like after a call is transferred
Ruby is an all in one service,* so you can move freely between our pricing plans as your needs change. We are so confident you’ll love our service, we’ll give you a 21-day money-back guarantee!