Answering Services & Live Chat
for Home Service Providers

"Since we signed up with Ruby we've increased inbound leads by 10-15%, while saving over $1,600 in marketing costs per month. That's a huge return for our investment!"
Ariel Istueta
Istueta Roofing

Watch The Video

Earn Client Trust & Referrals with Ruby®

While you’re busy juggling projects, securing materials and managing schedules, your future customers are calling. Ruby’s live receptionist and chat services let you stay focused on the task at hand—and never miss an opportunity.



75% of consumers say their biggest complaint is not getting a human on the phone when contacting a business. Ruby’s live receptionists and chat specialists ensure your customers are always greeted with a friendly “Hello!”



56% of small business owners like you would prefer to delegate administrative tasks to gain more productive time. With Ruby, you can reclaim your time, setting your availability with our mobile app.



77% of home improvement customers say that getting questions answered has a moderate to major impact on their satisfaction. Answer FAQs, gather contact data, and schedule appointments on-demand with Ruby’s live receptionist and 24/7 chat services.

*Reported by Ruby Customers

Two Ways To WOW Your Customers With Ruby

Live Virtual Receptionists

Live Virtual Receptionists


  • 100% live call answering service
  • Friendly, US-based receptionists
  • Call-handling tailored to your business
  • Outbound calling & meeting scheduling
  • Real time-updates & notifications
  • Text or call from your Ruby number
  • Manage availability from Ruby’s app
  • Evening & weekend coverage included
  • Bi-lingual service available

Learn More

24/7 Live Chat Services


  • 100% live chat, 24/7
  • Friendly, US-based specialists
  • Chats tailored to your business
  • Answer customer questions
  • Gather lead contact info
  • Connect calls directly to your team
  • Receive notifications via text or email
  • 100% response rate to chats
  • 40% increase in online conversions

Learn More

Live Chat & Answering Service Brief

Win Business from the First “Hello!”

Delight customers and grow your business with Ruby. Learn why thousands of home service professionals choose Ruby’s team of live receptionists and chat specialists!

Read The Brief

What Happy Customers Are Saying

10,000+ small businesses choose Ruby to delight their customers

"Since we signed up with Ruby we've increased inbound leads by 10-15%, while saving over $1,600 in marketing costs per month. That's a huge return for our investment!"

Ariel Istueta

Istueta Roofing

"Ruby's extended hours helps us to present a professional image even outside of our normal business hours and on weekends. We have been pleased in every way with Ruby!"

Brian Workman

Blind Corners and Curves

"Ruby's professionalism and commitment to customer service is key to our success. I cannot imagine running my business without them."

Derek Zahler

Colorado Pipeline Rehabilitation

"HomeServiceChats [now part of Ruby] really cares about their client's success. There are a lot of options for vendors out there and I would put their dedication among the best of the best. I recommend giving them a chance to show you what they can do.”

Mike Agugliaro

CEO Warrior

"HomeServiceChats' [now part of Ruby] staff is very friendly, professional, and treats our customers with respect. This service is helping us capture leads that we otherwise may have lost. Great company and super service!”

Angie Snow

Western Heating & Air Conditioning

"HomeServiceChats [now part of Ruby] has simply blown away my expectations of what an online chat service could ever achieve. They have, without a doubt, rebuilt my trust in others being able to deliver the amount of value we strive to deliver to our clients daily."

Brian Leech

Service Legends

Manage Your Business & Day with the Ruby App

Download Ruby’s free app for Android and iPhone to:

  • Turn Ruby on and off
  • Update your availability
  • Set call handling instructions
  • Check messages on-the-go
  • Return calls & texts with your business number
  • Sync your contacts and calendar

Ruby can host your business number or provide one for you!

Learn More
Give us a call!