Benefits for Lawyers
Win over clients with a live, friendly voice
Potential clients often stop their search for an attorney when they reach a live, helpful person. Ruby’s virtual receptionists are all based in Portland, OR and answer 100% of business hour calls live, ensuring you don’t miss a potential client due to a day in court!
Flexibility to work the way you want, on the go
Our mobile app keeps you informed and in control wherever you go, empowering you to manage and answer your calls from your cell phone. With our customized call handling and sophisticated mobile app, you can change your status and adjust your preferences on the go!
Professionalism at exceptional prices
Ruby’s legal answering service equips you with a team of model employees at a fraction of the cost. Plus, we’re never sick, late, or on vacation. We can even make outbound calls on your behalf, so you can focus on growing your legal practice!
Capture the information you need and win clients
Our skilled receptionists are great at engaging potential clients and gathering critical information with a short intake form—getting to know them and ensuring you know everything you need about their case. All you need to run your solo, small, or mid-sized law firm is Ruby and a cell phone!
Delight callers in English and Spanish
Whether Spanish-speaking callers are commonplace or occasional at your firm, our bilingual receptionists have you covered—at no additional cost. We can even set up a dedicated Spanish line to provide an even better client experience!
Detailed records for more accurate billing
Detailed call records are sortable and searchable, with messages and voicemails automatically stored. You’ll always know how long you spent talking with your clients—helping you bill accurately so you maximize revenue.
Integrate Ruby with the Legal Tools You Already Use!
Lawyers have places to be and cases to work on, which is why Ruby works with the tools you already use. By integrating with Clio, Rocket Matter, and Lexicata we strive to help you centralize your client communications—delighting current clients and capturing new ones.
Customers Share Why Ruby is the Best Answering Service for Lawyers
“I love having Ruby! My clients never get voicemail during work hours, and calls are always answered professionally. Getting emails of who called right away is super convenient, and screening out the sales calls saves a huge amount of time!”
—Linda A. Kerns, The Law Offices of Linda A. Kerns, LLC
“What I enjoy most about Ruby Receptionists is their happy attitude. You can hear the smile in their voices. Really. And clients love that. Combine that with the wonderful phone app that lets me update my status and get my messages anywhere, and you have one heckuva great company.”
—Jerry Simoneaux, Simoneaux and Watson
“My phone line is my lifeline. Using Ruby has almost doubled my client retention rate, lowered my overhead, and allows me to be where I need to be for my practice without worrying about incoming calls. Other services I have tried in the past do not come close to Ruby.”
—Richard Jaffe, The Law Office of Cohen & Jaffe
“Ruby has been a life-saver (and company-saver) for me. In the field I’m in, if you don’t answer the phone, the client calls the next person on their list. Ruby ensures my clients and future clients talk to a live person and Ruby gives the message to me immediately so I can call them as soon as I’m free. I’m a very satisfied customer!”
—Sheila Rambeck, Rambeck Law
“I signed up for Ruby after I lost a decent car accident case to another firm. Not having a receptionist was costing me money. Even now that I have an assistant, I keep Ruby. It’s nice to have an air traffic controller for calls—it allows me to work.”
—Ryan McKeen, McKeen Law Firm
All Ruby Plans Include
- 16 hours daily receptionist coverage (5am-9pm PT/8am-12am ET)
- Access to Ruby’s exclusive mobile app for iPhone and Android
- Spanish bilingual service
- Optional outbound calling — use plan minutes for follow-up calls and appointment reminders
- Unlimited talk time — talk as long as you like after a call is transferred
Ruby is an all in one service, so you can move freely between our pricing plans as your needs change. We are so confident you’ll love our service, we’ll give you a 21-day money-back guarantee!