Our Favorite Free Social Media Tech Tools: Hootsuite, Bitly, and Picasa

Rose-themed Fashion Friday -- Picasa in Action

Rose-themed "Fashion Friday" & Picasa's photo editor in action

Since Ruby® Receptionists is a virtual receptionist service, serving clients across the country, we don’t always have the opportunity to meet our clients face to face. However, we enjoy getting to know our clients and Creating Community with everyone we chat with over the phone. So how do we connect with our clients? Besides dropping handwritten notecards in the mail and other personal touches, we love to build relationships with our clients, vendors, and friends on Twitter, Facebook, and our blog.

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How to Handle Customer Feedback on Social Media

Michael Reynolds, CEO of Spinweb

Michael Reynolds

Guest blogger, and Ruby clientMichael Reynolds is President/CEO of SpinWeb, a professional website design, website development, and online marketing firm located in the beautiful city of Indianapolis, Indiana. SpinWeb specializes in non-profit website design and corporate website design, as well as content marketing strategies. Michael is also an Internet marketing speaker and gives regular presentations on marketing, technology, and social media. Michael loves tennis, sushi, and all things Apple.

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What Would Show Up on Your Scouting Report?

Guest blogger Diane Ebersole is a Practice Management Advisor for the State Bar of Michigan, advising members on law practice management issues and resources. She has an extensive background in information technology and is a member of the ABA eLawyering Task Force. For more tips, look for her regular Tip of the Week series in the Michigan Bar’s Practice Management Resource Center.

Make sure your reputation is top-notch!

Photo by the Boston Public Library

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