Introducing our New Culture Czar: Sarah

Things, they are a-changing around the Ruby office!  Today, I’d like to put the spotlight on one of our veteran receptionists, Sarah.  Though she shares a name with two others in our office, there’s no mistaking this girl’s spirit and individuality.  For about a year now, Sarah has been handling calls full-time and taking an active role in our events planning committee in her free time.  Her motto for handling calls is “Kill ‘em with kindness.”

She’s helped organize some of our best events over the last year, including last November’s volunteer event at the Oregon Food Bank and this year’s kickball team, the Ruby Death Squad.  It’s no wonder, then, that Sarah has recently been chosen as Ruby’s first ever culture czar.

What’s a culture czar, you ask?  It’s certainly not a position you’d find in a normal office.  But then, we never were very good at normalcy.  Her job is to delight us with moments of celebration for our many accomplishments.  She takes the Ruby core values to new heights by fostering community.  She makes new Rubys feel welcomed and inspired, and she acknowledges the hard work of all Rubys by coordinating holiday celebrations, birthdays, and years of service awards.

Let me tell you a little bit about Sarah.  She’s a pretty impressive person, so there’s a lot to know.  Our Sarah has come pretty far from her one-time dream of being a llama when she grew up (granted, she was 3 years old at the time).

Now Sarah is a Ruby with a crafty streak; she loves sewing, printmaking, and baking.  When she’s not here you can find her poking around thrift stores and garage sales for hidden treasures.  She readily admits that she has more makeup than any one girl could ever need, and she says that if she weren’t at Ruby she would probably want to be a makeup artist.

When asked about her hopes and expectations for the new position, Sarah said, “I’m just really looking forward to making my co-workers happy and playing a larger role in the things that make Ruby such a wonderful place.  I look forward to working on many new and exciting surprises for the team!”

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This entry was posted in Happy Employees, Ruby Happenings by Kendra Neal. Bookmark the permalink.

About Kendra Neal

Director of Client Happiness Kendra’s reputation is consummate. She holds her bachelor’s in English from Oregon State University, and after her initial training as a virtual receptionist, she was #1 in productivity and had not made a single error in thousands of calls. There was no question she was on the fast track. In her tenure at Ruby, Kendra has become a favorite among both clients and her peers, spending several years as a Problem Solver & Happiness Maker and another in increasingly executive leadership positions before taking the helm of the Client Services Department as the Director of Client Happiness. She delights in knocking the socks off every Ruby client, and through this lens of making things easier for clients, Kendra lends her distinct perspective and sharp wit to the Ruby blog.

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