About Ruby

In our eight years in business, we at Ruby® have perfected the art of dazzling callers. What started as three receptionists - one of whom was founder Jill Nelson - has grown into more than 40 wonderful live virtual receptionists, all of whom are bright, articulate and friendly. Each of our clever receptionists attend "Ruby University," our thorough and ongoing training program where they are equipped with the skills and knowhow to deftly field your calls as if they were sitting in your office. We were named one of the "100 Best Companies to Work For" in Oregon in 2010 and 2011, and we ranked as one of Oregon's fastest growing companies for four years running.

Located in the heart of Portland, Oregon's oft-praised Pearl District, Ruby® excels in part thanks to its vibrant and inspiring surroundings. From an aesthetically pleasing office in the LEED certified Lovejoy Building, Ruby® provides expert virtual receptionist support to small businesses, legal practices, and professionals across the nation.

We also care about the health of the environment. We run our advanced technology entirely on renewable power, and have been recognized by the City of Portland for our efforts in reducing waste. We were also named one of the "Best Green Companies to Work For" in 2010 and 2011.

Ruby® is a smart company built on creative ideas, intelligent technology, good-natured ethics and, most importantly, great people. Above all else, we value the talented and friendly receptionists who make Ruby® possible - we wouldn't be a success without them.

Want to know more about us? Visit the Ruby® Receptionists Blog!

Jill Nelson | PresidentEO

A seasoned business owner with over ten years of business management and development experience, Jill is responsible for the direction and development of Ruby® Receptionists. A pioneer in the virtual receptionist industry, she has developed tools to help today's remote receptionist provide unmatched service. Prior to her association with Ruby® Receptionists, Jill served as a principal of the Marlin Group, Inc., a Portland, Oregon mergers and acquisitions firm, involved with business sales, acquisitions, and valuations of technology and business service companies. Jill holds her bachelor's degree in accounting from the University of Oregon. She was honored in 2010 with a Portland Business Journal Orchid Award for her service as a female business leader who is deeply involved in the community. Jill has also held multiple positions on the board for the Portland chapter of Entrepreneurs' Organization.

Jill Nelson photo
Thomas Levitt | Chairman of the Board

Tom Levitt is a seasoned corporate executive and successful entrepreneur with over 20 years experience. Highly accomplished in a variety of industries, Mr. Levitt is founder/former CEO of one of the nation's leading furniture rental companies and has served as president of its national trade association. He is also co-founder/former CEO of the Phoenix franchise of HQ Business Centers, the largest operator of executive suites and serviced offices in the world. Captivated with Ruby®'s progressive concept and potential, Tom joined our executive team as Chairman of the Board in October 2004, contributing his strong business sense and expertise.

Thomas Levitt photo
Keith Nelson | Vice President, Information Technology

Keith brings to Ruby® over twenty-five years of experience in the computer networking and telecommunications industry. For Ruby® Receptionists, he was responsible for implementing one of the industry's first computer/telephone interfaces based on web/.net technology. As network architect, he ensures the security and reliability of the Ruby® Receptionists network.

Keith Nelson photo