We know that each profession brings its own set of needs. However, missed calls mean missed opportunities – and possibly missed potential clients – for every business. We designed Ruby to be tailored to your company and make the most out of interactions. Ruby does more than answer your phone; we cultivate relationships.
No matter who you are, we just make life easier.
Solo Attorneys and Small Law Firms
Whether you’re a savvy solo attorney or part of a bustling small law firm, Ruby has proven to be an exceptional choice for legal professionals. Attorney Jeff Parker has found Ruby Receptionists to be an invaluable part of his firm. He thinks of our virtual receptionists as “a singular, always present and pleasant employee,” and most of his callers don’t know the difference. A fellow attorney was able to figure it out though, since, as he put it, “no receptionist that good would work in a town this small!”
Ruby gets technology. We utilize cutting-edge products ourselves and combine it with human intelligence. Our brainy virtual receptionists think on their feet and are able to discern between routine calls and more urgent matters, handling each accordingly with charm and grace.
Brian Wheeler of Resolve Technology Inc. expressed his appreciation of the consistent and friendly way we field his calls, telling us that though he’s considered bringing in in-house support, “it’s hard to duplicate the cheerful voices on the other end.” Our virtual receptionists may just be your next Employee of the Month – minus the salary and benefits!
Marketing Agencies and Creative Firms
Ruby is an excellent option for designers, marketers, ad execs, branding agencies, and creative agencies of all sorts. The designers at Sockeye, a full-service marketing and design company, found that having someone to answer their phones frees them up to be able to work on their projects without interruption. As Creative Director Peter Metz puts it, “We absolutely love Ruby. We aren’t always able to get to the phones because we are in and out of meetings, or out to lunch. But our clients want to talk to someone. That’s why we signed up for Ruby. There’s always someone to take their call — and that makes them happy.”
Because many small business owners spend most of their days meeting with clients and away from the telephone, employing Ruby is essential. Without us, many of our service intensive clients, like Certified Public Accountants and financial planning and wealth management advisors, would miss important calls and potential new business.
V. Nishida, CPA enjoys the assurance that while she is in meetings or on another call, her clientele and new inquiries are being taken care of with the utmost professionalism by delightful, live receptionists. She says that since using Ruby, we have made her life so much easier by allowing her to stay connected with her clients, even when she’s away from her office or working offsite.
As technology improves, an increasing number of companies are taking advantage of the benefits of going virtual. Employees enjoy the freedom of working from home or from a remote location anywhere on the globe, and employers appreciate being able to integrate virtual or freelance personnel into the mix. Ruby’s team of professionals can act as the “glue” that holds your virtual operation together. Callers think we work in your office – even if you don’t have one!