
We know different companies have different needs.
So when we designed Ruby, we made it versatile enough to match the unique needs of most business professionals. Here are just a few specific examples of how Ruby benefits its diverse client base. No matter who you are, we just make life easier.
Ruby has proven to be an exceptional choice for the small law firm. Ruby client Peterson Law has found using an off-site receptionist service to be exceedingly efficient and affordable. While Peterson Law Offices has grown to afford a full time, on-site receptionist today, they've found Ruby's services so effective and dependable that they decided to keep us around. "There is nothing worse than knowing you are not getting calls from your clients because the receptionist is not doing his or her job," said Office Manager Inger Ellam. "If we can't get the phones answered, we lose clients."
Ruby client Bassett Furniture Direct found everything they were looking for when they brought Ruby Receptionist onboard. Rather than deal with all incoming calls at one location (where a salesperson or warehouse worker might be interrupted with a call not intended for him or her), Ruby fields all calls and directs them to the appropriate department. With Ruby, a salesperson isn't bothered with a call meant for accounts payable. Likewise, the warehouse isn't bothered with a call inquiring about a new dining room table. With calls professionally and quickly fielded to the right person, Bassett's day-to-day operations run smoothly and successfully.
Because many small business owners spend most of their days on a job site away from the telephone, employing Ruby is essential. Without us, many of our in-the-field clients would miss important calls and potential new business. Jeff Moore, owner of Urban Forest, discovered Ruby allows him to concentrate solely on providing tree services to his clients. Our receptionists not only answer and transfer calls to Jeff, but also assist callers looking for an estimate. Using a web-based calendar, Ruby schedules Jeff's bids, leaving Jeff the time to focus on his work in the field.